Most identity and security solutions from Swedish-owned Nexus Group are provided through a global network of highly qualified partners. Our partners provide first and second line support. If they cannot solve an issue, they pass the issue along to the Nexus support team.

If you are a customer of a Nexus partner, please contact the partner for support.

If you are a direct customer of Nexus, please contact our support team through one of the following channels:

The Nexus support portal:
Phone Sweden: +46 8 681 08 85
Phone Germany: +49 7243 5488 999
Phone Asia: +91 9890 161 027
Phone France & Benelux:  +33 1 40 07 06 06

For Nexus ID06 support, please visit

Do you want help with something that is not a support issue? Here you can find general contact information.

If you want technical information about how to implement and use our products, you can find it online in Nexus Documentation.