Frequently Asked Questions

Here you can find answers to commonly asked questions related to finance, invoices, and orders.
Most questions and problems will be solved by Nexus Customer Service. You can get in contact with them at

General Finance Questions

Where do I find the invoice?
How do I change the invoice address?
Have you received a reminder?
I need to return/complain about goods. How do I do this? What will happen with the invoice?
Why is there no cost center registered and printed at the invoice?